Refund policy
Return & Cancellation Policy
At Oink, we take great care in preparing and packaging our products to ensure they reach you in the best condition.
Order Cancellation
Orders may be cancelled within 6 hours of being placed, provided they have not been processed or shipped.
To request a cancellation, please contact us as soon as possible with your order details.
Returns & Refunds
Due to the perishable nature of our food products, we do not accept returns or exchanges.
Once an order has been shipped, it cannot be cancelled, returned, or refunded.
Refunds will only be considered if you receive the wrong product, a damaged product, or if your order is lost in transit. In such cases, please contact us within 48 hours of delivery and include clear photographs of the product and packaging for review.
If you have any questions about your order, please contact our customer support team, and we’ll be happy to assist you.